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Consumer Rights - Withdrawal -Cancellation and Return Conditions

GENERAL:

1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.

2. Buyers are subject to the provisions of the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts (RG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they have purchased.

3. The shipping charges, which are the product shipping cost, will be paid by the buyers.

4. Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.

5. The purchased product must be delivered in full and in accordance with the qualifications specified in the order and with documents such as warranty certificate, user manual, if any.

6. If it becomes impossible to sell the purchased product, the seller has to notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days.

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IF THE PURCHASED PRODUCT IS NOT PAYABLE:

7. If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.

SHOPPING MADE WITH THE UNAUTHORIZED USE OF CREDIT CARD:

8. After the product is delivered, if it is determined that the credit card to which the buyer has paid is used unfairly by unauthorized persons and the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer shall bear the shipping cost of the product subject to the contract within 3 days. must be returned to the SELLER.

IF THE PRODUCT CANNOT BE DELIVERED WITHIN THE TIME FOR UNPROSECTED REASONS:

9. If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time, the Buyer is notified. The buyer may request the cancellation of the order, the replacement of the product with a similar product, or the delay of delivery until the obstacle is removed.

BUYER'S OBLIGATION TO CHECK THE PRODUCT:

10. The buyer will inspect the contracted goods/services before receiving them; dented, broken, torn packaging, etc. damaged and defective goods / services will not be received from the cargo company. The received goods/services shall be deemed to be undamaged and intact.

RIGHT OF WITHDRAWAL:

11. The BUYER accepts and declares that he/she cannot use this right after making the payment for the order placed on the site.

12. CONTACT INFORMATION TO BE NOTIFIED OF THE SELLER'S RIGHT OF WITHDRAWAL:

COMPANY NAME/TITLE: YILMAZ PAZARLAMA DAGITIM HIZMETLERI VE INS.SAN.LTD.STI.
ADDRESS: CIHANGIR MSPER YAVUZ BAHAR S NO: 4 AVCILAR/ ISTANBUL
E-MAIL: frapella@yilmazpazarlama.com
TEL: 0212 422 38 15

13. STATUS OF DEFERRED AND LEGAL CONSEQUENCES

The BUYER accepts, declares and undertakes that he will pay interest and be liable to the bank within the framework of the credit card agreement between the cardholder bank and the bank in case of default in the case of making the payment transactions with a credit card. In this case, the relevant bank may take legal action; may claim the costs and attorney's fees to arise from the BUYER, and in any case, in the event that the BUYER defaults due to its debt, the BUYER accepts that he will pay the damage and loss suffered by the SELLER due to the delayed performance of the debt.

14. PAYMENT AND DELIVERY

You can take advantage of online single payment or online installment opportunities for all kinds of credit cards with your credit cards on our site. In your online payments, the amount will be withdrawn from your credit card at the end of your order.

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